Virus & Malware Removal in Naples, FL — Fast, Thorough, Guaranteed
Call 239-513-1960 — Mon–Fri 8:30am, Sat 8:30am.
What We Remove & Fix
Your computer is slow, bombarded with pop-ups, or locked by ransomware — these are signs of a malware infection, and they won’t go away on their own. At Naples Computers, we don’t just run a scanner and hand it back. We manually verify that every trace of malware is gone, then harden your system so it’s harder to infect again. Serving Naples, FL and Southwest Florida since 1993.
- Virus & trojan removal
- Spyware & adware removal
- Ransomware removal & recovery
- Browser hijacker removal
- Rootkit & bootkit removal
- Pop-up & redirect removal
- Fake antivirus removal
- Keylogger detection & removal
- Antivirus installation & setup
- Windows security hardening
- Password audit & changes
- Post-removal tune-up
Our Virus Removal Process
- Drop it off — No appointment needed. Mon–Fri 8:30am–5:30pm, Sat 8:30am–1pm.
- Full system scan — We run multiple professional-grade scanners to identify all threats, not just the obvious ones.
- Manual verification — Our techs manually inspect startup items, scheduled tasks, registry entries, and browser extensions to find threats that scanners miss.
- Complete removal — Every trace removed. System tested and verified clean.
- Security hardening — We install quality antivirus, update Windows, and review your security settings before it leaves the shop.
Why Choose Us
Anyone can run a scanner. We go further. Our technicians manually inspect every layer of your system — the registry, startup list, browser extensions, scheduled tasks — to find the threats that automated tools miss. Then we make sure it can’t happen as easily again.
- Manual verification — not just a scanner
- Completely clean guarantee — we fix it again if it comes back
- Ransomware specialists with proven recovery success
- Quality antivirus included with service
- Serving Naples, Marco Island, Bonita Springs, Estero & Fort Myers
Virus Removal FAQs
How do I know if my computer has a virus?
Common signs include: slow performance, unexpected pop-up ads, browser redirects to sites you didn’t visit, a new homepage you didn’t set, antivirus warnings you can’t dismiss, programs opening on their own, or files you can’t open. If you’re unsure, bring it in — we’ll scan it for free.
Can you help if my files are locked by ransomware?
We have successfully helped many Naples-area customers recover from ransomware attacks. Results depend on the specific ransomware variant and whether a decryption tool exists. Bring the computer in immediately — do not pay the ransom without consulting us first. We’ll assess your options.
How long does virus removal take?
Most virus and malware removal jobs are completed same-day or next business day. Ransomware cases or severe infections may take longer. We’ll give you a realistic timeframe after the initial assessment.
What antivirus do you recommend?
We recommend and install a reputable commercial antivirus as part of our cleanup service. We’ll advise you on the best option for your usage and budget — free antivirus solutions are not sufficient for real-world protection.
Will my files survive the cleanup?
In the vast majority of cases, yes. We back up your data before removal whenever the drive is accessible. If files were encrypted by ransomware, recovery depends on the variant and whether backups exist.
I think I clicked a phishing link — what should I do?
Disconnect from the internet immediately, change your passwords from a different device, and bring the computer to us. The faster you act, the less damage occurs. Call 239-513-1960 for immediate guidance.