Computer Repair in Naples, FL — Laptops, Desktops & Macs
Call 239-513-1960 — no appointment needed.
What We Repair
At Naples Computers, our certified technicians fix everything from cracked screens and failing hard drives to virus infections and Windows 11 issues. We service all major brands — HP, Dell, Lenovo, ASUS, Acer, Microsoft Surface, and Apple Mac — for both home users and small businesses across Southwest Florida.
- Screen replacement
- Hard drive & SSD swap
- Battery & power jack repair
- Overheating fixes
- RAM upgrades
- Keyboard & port repairs
- Windows 10 & 11 repairs
- Windows Server 2019 & 2022
- macOS Ventura–Sequoia
- BSOD & boot failures
- Driver & registry fixes
- Microsoft 365 installs
- Slow computer tune-up
- Virus & malware removal
- Factory reset + data backup
- SSD upgrades
And so much more! If you don’t see your issue listed, give us a call — we’ve seen it all.
Our Repair Process
- Drop it off — Mon–Fri 8:30am–5:30pm, Sat 8:30am–1pm. No appointment needed.
- Free diagnostic — We assess the issue and call you with an honest quote, usually within a few hours.
- You approve — No work starts without your explicit OK. No surprises.
- Fast turnaround — Most repairs are done in 1–3 business days.
- Tested & ready — We run the machine through its paces before you pick it up.
Why Choose Us
With over 30 years serving Naples, we’ve built our reputation on one thing: reliability. We use quality parts from trusted manufacturers — not the cheapest option that ships from overseas in two weeks. That costs a little more, and we’re upfront about it. What you get in return is a repair that holds.
- Honest quote before any work starts — no surprises
- Quality parts, not bargain-bin replacements
- Data backed up before every repair
- Certified technicians on staff
- Serving Naples, Bonita Springs, Marco Island, Estero & surrounding areas
Frequently Asked Questions
What is your warranty policy?
We stand behind our work. Here’s exactly what’s covered:
1 Year Limited Warranty — Parts & Labor
New components we install — including memory (RAM), hard drives, SSDs, motherboards, and Wi-Fi cards — are covered for a full year. If it fails, we fix it.
New Laptops & Desktops
All new computers purchased through Naples Computers include a 1-year limited warranty on parts and labor. If your manufacturer offers a longer warranty — 2 or 3 years, for example — we cover the first year in-shop, then help you navigate the remaining manufacturer coverage so you’re never on your own.
30-Day Limited Warranty — Parts & Labor
Power-related components including power supplies, AC adapters, and batteries carry a 30-day limited warranty. These parts operate under continuous electrical stress, which limits the coverage window.
7-Day Limited Warranty — Labor
Service work such as virus removal, tune-ups, and data transfers carries a 7-day labor warranty. We do our job thoroughly — but we can’t warrant against a computer being re-exposed to the same conditions after it leaves our shop.
Not Covered
The following fall outside our limited warranty: liquid damage or physical damage from drops and impacts; damage caused by power surges or electrical spikes (we strongly recommend a quality surge protector or UPS — we carry them in-store); consumable items such as thermal compound, CMOS batteries, and mechanical wear components including cooling fans and hinges.
Is there a charge just to look at my computer?
Bring it in — we’ll diagnose it and give you a straight quote before any work begins. You decide whether to move forward. And if the repair doesn’t make financial sense for the age of the machine, we’ll tell you that too — we’d rather keep your trust than take your money on a lost cause. No pressure, no surprises.
How long does a repair take?
Diagnostics are typically completed same-day. Most repairs are done within 1–3 business days. Complex issues like motherboard repair or data recovery may take longer — we’ll always give you a realistic timeframe upfront.
Do you repair Macs as well as PCs?
Yes. We service all Apple Mac computers including MacBook, MacBook Pro, MacBook Air, iMac, and Mac Mini running macOS Ventura, Sonoma, and Sequoia.
My computer won’t turn on — can you still fix it?
Often yes. A computer that won’t power on could have a failed power supply, dead battery, bad motherboard, or a corrupted OS — all of which we can diagnose. Bring it in and we’ll tell you exactly what’s wrong.
Do you back up my data before repairing?
Yes, always — when the drive is accessible. We back up your files before any repair that could affect your data.
Do you offer express or same-day repairs?
Yes — if you need your machine back faster than our standard 1–3 business day turnaround, we offer express service for an additional charge. After-hours service is also available by special arrangement. Both are subject to availability — call us at 239-513-1960 to discuss your timeline.
Do you do on-site repairs?
We primarily work in-shop for the fastest turnaround. For business clients and networks, we do offer on-site IT service — call us at 239-513-1960 to discuss your needs.